What makes a 'production' agent vs. a demo?+
Demos work on happy-path examples. Production agents handle edge cases, errors, timeouts, adversarial inputs, cost spikes, and infinite loops gracefully. They have observability, guardrails, and human escalation paths. The engineering to make them reliable is 10x the work of the initial prototype.
How do you prevent runaway costs?+
Per-agent budget caps, per-task budget caps, tool-use rate limits, model routing (use cheaper models for simpler steps), and automatic shutdown on budget exhaustion. We also cache LLM calls aggressively.
Can the agent take dangerous actions autonomously?+
Dangerous actions require human confirmation by default — send email, transfer money, delete data, call external APIs with side effects. We define the dangerous actions in scope and enforce confirmation via tool design.
How do you measure agent quality?+
Success rate on golden test sets, cost per task, latency percentiles, human-review pass rate, user feedback signals. We build evaluation dashboards tailored to each agent's use case.
Can you build multi-agent systems?+
Yes — specialist agents with coordinator agents, shared memory, task decomposition, and inter-agent communication protocols. Increasingly useful for complex workflows. We've built coding teams, research teams, and ops teams as multi-agent systems.