The agreement that governs our work together.
These terms apply to anyone engaging iTech Soft Solutions for services. They’re drafted in plain language — we care about being understood, not just legally protected.
01Acceptance of terms
By engaging iTech Soft Solutions for services or using our website, you agree to these Terms of Service. If you're entering an agreement on behalf of an organization, you confirm you have authority to bind that organization to these terms.
For service engagements, these terms are supplemented by a Master Services Agreement (MSA) and specific Statements of Work (SOWs) that govern project-specific terms, deliverables, and fees.
02Scope of services
iTech Soft Solutions provides engineering services including AI and blockchain development, consulting, security audits, and related technical work as specifically defined in project Statements of Work.
Our services are provided on a best-efforts basis. We bring senior engineering expertise and industry best practices, but software development inherently involves risk, and we cannot guarantee specific outcomes beyond what's explicitly warranted in the SOW.
We reserve the right to refuse or terminate engagements that conflict with our values, involve unlawful activities, or present unreasonable risk to our team or reputation.
03Intellectual property
Upon full payment of fees, client-commissioned work product becomes the property of the client, subject to pre-existing intellectual property rights retained by iTech Soft Solutions.
iTech Soft Solutions retains ownership of its internal tools, methodologies, frameworks, and general know-how developed across client engagements. This includes reusable code patterns, architecture templates, and engineering practices.
Open-source components included in deliverables remain under their respective licenses. We carefully track and document all third-party dependencies and their licensing implications.
04Confidentiality
We treat all non-public client information as confidential. Our team operates under strict confidentiality agreements, and we're happy to sign additional NDAs as required.
Confidentiality obligations survive termination of engagement and continue indefinitely for trade secrets and other categorically sensitive information.
We may reference our work on your behalf in general terms (case studies, portfolio listings) only with your explicit written permission.
05Fees and payment
Fees are defined in individual Statements of Work. We typically invoice monthly based on time-and-materials or by milestone for fixed-price engagements.
Payment terms are net 30 days from invoice date unless otherwise specified. Late payments accrue interest at 1.5% per month or the maximum rate permitted by law.
We reserve the right to pause or terminate services for accounts more than 60 days past due, subject to written notice.
06Warranties and disclaimers
We warrant that our services will be performed in a professional manner consistent with industry standards and the SOW. We warrant that deliverables will substantially conform to specifications for 30 days after delivery.
EXCEPT AS EXPLICITLY STATED, SERVICES ARE PROVIDED 'AS IS' WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Software, by its nature, may contain defects. We'll work diligently to identify and fix material defects discovered during the warranty period, but cannot guarantee bug-free software.
07Limitation of liability
iTech Soft Solutions' total liability for any claim arising out of or related to these terms or services shall not exceed the fees paid by client to iTech Soft Solutions in the 12 months preceding the claim.
IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, EVEN IF ADVISED OF THE POSSIBILITY.
These limitations apply regardless of the legal theory of liability — contract, tort, or otherwise — and even if any limited remedy fails of its essential purpose.
08Termination
Either party may terminate a project engagement with 30 days written notice. Client remains responsible for fees incurred prior to termination date.
iTech Soft Solutions may terminate immediately for cause including: breach of confidentiality, non-payment past 60 days, unlawful conduct, or breach of contract terms that isn't cured within 15 days of written notice.
Upon termination, we'll deliver all completed work product and cooperate reasonably with transition to another vendor.
09Governing law and disputes
These terms are governed by the laws of the State of Delaware, without regard to conflicts of law principles.
Any disputes arising from these terms shall be resolved through good-faith negotiation first, then mediation, and only then through binding arbitration under AAA Commercial Rules in Wilmington, Delaware.
This arbitration clause does not prevent either party from seeking injunctive relief in court for intellectual property or confidentiality violations.
010Changes to these terms
We may update these terms from time to time. Material changes will be communicated to active clients via email at least 30 days before taking effect.
Continued engagement after the effective date of revised terms constitutes acceptance. If you don't agree with changes, you may terminate your engagement according to the termination clause above.
Questions about these terms?
Email our legal team. We’re happy to discuss any clauses or customize terms for specific engagements.